Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our website (https://castlewoodfloors.co.uk/) uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience and learn about your interests when you browse our website and also allows us to improve our site.

Due to recent changes in law, all websites who operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and relevant information about the cookies we use and the purposes for using those cookies.

1. Your Consent

By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read this cookie policy carefully for more details about the information we collect when you use this site.

If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.

2. What is a Cookie?

A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your device.  Cookies contain information that is transferred to your computer’s hard drive.

3. Key Concepts

First and third-party cookies:  whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by https://castlewoodfloors.co.uk/).

Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user.  If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session.  A browser session starts when a user opens the browser window and finishes when they close the browser window.  Session cookies are created temporarily.  Once you close the browser, all session cookies are deleted.

4. How to delete and block our cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.  Turning off or deleting cookies will not prevent device identification and related data collection from occurring.

5. How to turn cookies off

Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

6. Can I withdraw my consent?

Once you have given us your consent to the use of cookies, we shall store a cookie on your computer or device to remember this for next time.  This will expire periodically.  If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

For further information about deleting or blocking cookies, please visit http://www.aboutcookies.org.uk

7. What cookies do we use and why?

The cookies used on our site are categorised as follows:

  • Strictly Necessary
  • Performance & Analytics
  • Functionality
  • Targeting
  • Social Media and Marketing

8. Strictly Necessary Cookies

“Strictly Necessary” cookies let you move around the website and use essential features like secure areas and shopping baskets.  Without these cookies, services you have asked for cannot be provided.  Please note these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these Strictly Necessary cookies to:

  • Remember information you have entered on order forms when you navigate to different pages during a web browser session;
  • Remember the goods and services you ordered when you get to the checkout page;
  • Identify you as being logged in to our website;
  • Make sure you connect to the right service on our website when we make any changes to the way the website works; and
  • To route users to specific applications of a service, or specific servers.

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your use of our website or how the security of our website will perform during your visit.

9. Performance & Analytics Cookies

“Performance and Analytics” cookies collect information about how you use our website (e.g., which pages you visit, and if you experience any errors).  These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.

We use Performance and Analytics cookies for:

  • Web Analytics: To provide statistics on how our website is used;
  • Ad Response Rates: To see how effective our advertisements are, including those pointing to our sites;
  • Affiliate Tracking: To provide feedback to partners that one of our visitors also visited their website.  This can include details of any products purchased;
  • Error Management: To help us improve the website by measuring any errors that occur; and
  • Testing Designs: To test different designs of our website.

Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.

If you prevent the use of these cookies we cannot guarantee how our site will perform for you.

10. Functional Cookies

“Functional” cookies are used to provide services or to remember settings to improve your visit.

We use Functional cookies to:

  • Remember settings you’ve applied, such as layout, text size, preferences, and colours;
  • Remember if we’ve already asked you if you want to fill in a survey; and
  • Show you when you’re logged in to the website.

Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.

If you prevent the use of these cookies we cannot guarantee how our site will perform for you.

11. Targeting Cookies

“Targeting” cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. Third parties provide these services in return for recognizing that you have visited our website. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

We use Targeting cookies to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites; and
  • Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.

All of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information. If you prevent these cookies, you will experience less targeted advertising.

12. Social Media & Marketing Cookies

“Social Media and Marketing” cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

13. Cookie List

To comply with legal requirements, we have listed all the cookies that we use on our site:

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Store items in shopping cart
Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
session
Function
Store performed actions on the website
Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
persistent
Function
Name
Expiration
session
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users

Matomo

Statistics (anonymous)

Usage

We use Matomo for website statistics. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
13 months
Function
Store a unique user ID
Name
Expiration
session
Function
Store a unique session ID

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
Expiration
10 minutes
Function
Store and track audience reach
Name
Expiration
2 years
Function
Store the user's usage history

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
Expiration
1 year
Function
Store ad display frequency

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
bulk_ips
Expiration
Function
Name
undefined
Expiration
Function
Name
wistia-video-progress-j042jylrre
Expiration
Function
Name
persist:hs-beacon-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
fbv_tree
Expiration
Function
Name
loglevel
Expiration
Function
Name
wistia-video-progress-z1qxl7s2zn
Expiration
Function
Name
wistia-video-progress-fj42vucf99
Expiration
Function
Name
wistia
Expiration
Function
Name
wpr-show-sidebar
Expiration
Function
Name
wistia-video-progress-7seqacq2ol
Expiration
Function
Name
wpr-hash
Expiration
Function
Name
persist:hs-beacon-message-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
codemirrorTheme
Expiration
Function
Name
storeApiNonce
Expiration
Function
Name
wp-api-schema-modelhttps://castlewoodfloors.co.uk/wp-json/wp/v2/
Expiration
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
mp_a36067b00a263cce0299cfd960e26ecf_mixpanel
Expiration
Function
Name
fbv_selected
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
visualEditor
Expiration
Function
Name
beaverEditor
Expiration
Function
Name
seopress-user-consent-accept
Expiration
Function
Name
_pk_ref.14909.5ad3
Expiration
Function
Name
_pk_ref_14909_5ad3
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
_ga
Expiration
Function
Name
wp_lang
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
acf
Expiration
Function
Name
qm-container-height
Expiration
Function
Name
mirage_cache_manifest
Expiration
Function
Name
dokan_pageview_count
Expiration
Function
Name
mirage_network_connection
Expiration
Function
Name
_ga_130GHQFKDP
Expiration
Function
Name
_pk_ref.14909.e7c9
Expiration
Function
Name
__stripe_mid
Expiration
Function
Name
__qca
Expiration
Function
Name
_pk_ref_14909_e7c9
Expiration
Function
Name
fbv_bar_width
Expiration
Function
Name
explat-experiment--woocommerce_products_task_layout_card_v3
Expiration
Function
Name
explat-experiment--woocommerce_products_task_layout_stacked_v3
Expiration
Function
Name
mp_9884df4e39e43c9648a14763812125cd_mixpanel
Expiration
Function
Name
_gcl_au
Expiration
Function
Name
wpe_country
Expiration
Function
Name
wpe_is_consent_required
Expiration
Function
Name
__zlcmid
Expiration
Function
Name
portal_user
Expiration
Function
Name
_ga_9HX6WG40N2
Expiration
Function
Name
wpe-auth
Expiration
Function
Name
mf_7d4190f3-bc53-4695-8f2d-3a7a567f2a93
Expiration
Function
Name
optimizelyEndUserId
Expiration
Function
Name
_uetvid
Expiration
Function
Name
kameleoonVisitorCode
Expiration
Function
Name
mf_user
Expiration
Function
Name
__hstc
Expiration
Function
Name
hubspotutk
Expiration
Function
Name
__hssrc
Expiration
Function
Name
mf_1666c133-25b1-494b-bdeb-59ee57f7a371
Expiration
Function
Name
_ga_12M3PQMQYT
Expiration
Function
Name
ajs_group_id
Expiration
Function
Name
ajs_anonymous_id
Expiration
Function
Name
_ga_54Q3MRDB42
Expiration
Function
Name
burst_uid
Expiration
Function
Name
/wp-admin/admin.php-elfinder-lastdirwp_file_manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-toolbarhideswp_file_manager
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
qm-front-container-pinned
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
__mpq_5d545622e3a040aca63f2089b0e6cae7_ev
Expiration
Function
Name
mp_5d545622e3a040aca63f2089b0e6cae7_mixpanel
Expiration
Function

This policy contains a list of https://castlewoodfloors.co.uk/ cookies as at the date of this policy.  Future cookies used by the website shall be included to this table from time to time. Cookie list updated 27/05/2022.

14. How do I manage my cookie preferences?

  1. From the Preference Center on the https://castlewoodfloors.co.uk/ website.

You have the choice to withdraw your consent (except for strictly necessary cookies used for the delivery of our services which will be systematically deposited). For cookies that require your prior consent, you can make these choices at any time by accessing the Preference Center:

  • By clicking on “View Preferences” in the information panel/banner about our use of cookies.
  • By clicking on the “Manage Consent” tab accessible at any time during your navigation at the bottom left of your screen.
  • By selecting your preferences below:

15. Using your browser’s controls

You can use your web browser to:

  • Delete all cookies;
  • Block all cookies;
  • Allow all cookies;
  • Block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting);
  • Clear all cookies when you close the browser;
  • Open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • Install add-ons and plugins that extend browser functionality.

Those operations may result in the deletion of all cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information and make it difficult to navigate the website.

16. More information about Cookies

Analytics

For more information about Google analytic cookies, please see Google’s help pages and privacy policy:

Information about cookies

Useful information about cookies can be found at http://www.aboutcookies.org.uk

For a video about cookies visit https://www.google.com/policies/technologies/cookies/

Behavioural Advertising

A guide to behavioural advertising and online privacy has been produced by the European Interactive Digital Advertising Alliance website, Your Online Choices http://www.youronlinechoices.com/uk allows you to install opt-out cookies across different advertising networks. See also www.aboutads.info.